Accessibility statement for PCN portal

This accessibility statement applies to https://edinburghocm.itsvc.co.uk/.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Images and videos are uploaded onto the portal, as part of evidence of a contravention. However, a user that relies on text-to-speech programs may not be able to see the video.

Alerts

An alert is not classified as a website compliance error and is intended as a suggested area for improvement.

• 1.1.1 Non-text Content - (Level A)
• A nearby image has the same alternative text
• 1.3.1 Info and Relationships - (Level A) - Layout table present - Select element is missing a label
• 1.3.2 Meaningful Sequence (Level A) - Layout table present
• 2.4.6 Headings and Labels - (Level AA) - Select element is missing a label
• 3.3.2 Labels or Instructions - (Level A) - Select element is missing a label
• Use of Google Maps - We embed Google Maps into our Parking Ticket Map Viewer, this contains some alerts however we are not in control of this code.

We have identified the areas of accessibility that need to be addressed in order to resolve as many of the alerts as possible.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

City of Edinburgh Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 standard, due the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The content listed below is non-accessible for the following reasons.

• Images and videos are uploaded onto the portal, as part of evidence of a contravention. However, a user that relies on text-to-speech programs may not be able to see the video.

Preparation of this accessibility statement

This statement was prepared on 07/10/2022. . It was last reviewed on 19/09/2023.

This website was last tested on 07/10/2022. The test was carried out by Taranto Systems Ltd.

We completed a full test of every page using web browser extensions in Google Chrome (‘Accessibility Insights for Web’ and WAVE). We then manually check each page against the WCAG 2.1 guidelines incorporating the NVDA screen reader software.