Accessibility statement for https://edinburghocm.itsvc.co.uk/

This accessibility statement applies to https://edinburghocm.itsvc.co.uk/

We want as many people as possible to be able to use this website. For example, that means you should be able to:

·         change colours, contrast levels and fonts

·         zoom in up to 200% without the text spilling off the screen

·         navigate most of the website using just a keyboard

·         navigate most of the website using speech recognition software

·         listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.


 

How accessible this website is

We know some parts of this website are not fully accessible:

·         Images and videos are uploaded onto the portal, as part of evidence of a contravention. However, a user that relies on text-to-speech programs will not be able to watch the video. As well - a user that cannot hear audio (if any are present) will have difficulty.

Alerts

An alert is not classified as a website compliance error and is intended as a suggested area for improvement.

1.1.1 Non-text Content - (Level A)

·        A nearby image has the same alternative text

1.3.1 Info and Relationships - (Level A)

·        Layout table present

·        Select element is missing a label

1.3.2 Meaningful Sequence (Level A)

·        Layout table present

2.4.6 Headings and Labels - (Level AA)

·        Select element is missing a label

3.3.2 Labels or Instructions - (Level A)

·        Select element is missing a label

 

Use of Google Maps

We embed Google Maps into our Parking Ticket Map Viewer, this contains some alerts however we are not in control of this code.

 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

·         email communications@marstonholdings.co.uk

We’ll consider your request and get back to you.

If you cannot view the map on our ‘contact us’ page, call or email us communications@marstonholdings.co.uk for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

·         email communications@marstonholdings.co.uk

What we’re doing to improve accessibility

We have identified the areas of accessibility that need to be addressed in order to resolve as many of the alerts as possible.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


 

Technical information about this website’s accessibility

The City of Edinburgh Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

·         Images and videos are uploaded onto the portal, as part of evidence of a contravention. However, a user that relies on text-to-speech programs will not be able to watch the video. As well - a user that cannot hear audio (if any are present) will have difficulty.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 07/10/2022.

It was last reviewed on 07/10/2022.

This website was last tested on 07/10/2022. The test was carried out by Taranto Systems Ltd.

We completed a full test of every page using web browser extensions in Google Chrome (‘Accessibility Insights for Web’ and WAVE). We then manually check each page against the WCAG 2.1 guidelines incorporating the NVDA screen reader software.